FAQ
Select your desired products, click "Add to Cart", review the details in your cart, then click "Place Order" and complete payment to finalize your purchase.
Absolutely secure. Our payment system holds PCI-DSS certification and uses encrypted transmission technology to protect your payment data, ensuring the entire transaction is safe and reliable.
When Will My Order Be Shipped and Delivered?
Once your order is confirmed, we’ll ship it within 2 business days and deliver it within 3–7 business days.
Yes. Once shipped, you can get the logistics tracking number via your account backend or email—then check the real-time package status on the carrier’s official website (e.g., FedEx or TNT).
How Is Shipping Cost Calculated?
All orders enjoy free shipping.
Does the Product Require Assembly?
No setup is required. You can start using it in 30 seconds.
What’s the Return Policy?
Returns are accepted within 30 days, and we’ll cover the shipping costs.
How Do I Contact Customer Service?
Email us at mentgendarcy35@outlook.com (include your order number—we’ll respond within 48 business hours on weekdays).
We’re committed to giving you a smooth shopping experience. If you have any questions, feel free to reach out anytime.
